450-241-1222 / 1-833-241-1222 info@agencesolutes.com

Privacy Policy

Entities that collect personal information.

The information provided on this site is collected by:

Agence SOLUT.E.S.

905 Boulevard Michèle-Bohec, #206
Blainville, Qc, J7C 5J6

Tel.: (450) 241-1222
Toll-Free: 1 (833) 241-1222
Email: info@agencesolutes.com

Our website address is: agencesolutes.com

Information collected from website visitors

In general, you can visit the SOLUT.E.S. Agency website without revealing your identity or any other information about yourself such as your name, telephone number, postal or e-mail address.

Our web server collects IP addresses in order to obtain certain aggregate information about the use of the site. An IP address is a number that is automatically assigned to your computer by your Internet provider whenever you are surfing the Web. We never link IP addresses to personally identifiable information. Therefore, you remain anonymous when you visit our website.

Our web servers also collect the following information such as: number of visits, average time spent, pages viewed etc., and this information cannot be traced back to a specific user. SOLUT.E.S. Agency uses this information to analyze how visitors use our site and to generate ideas for improving the website experience.

You may be asked to provide more specific information about yourself, for example, when you download software, register for a seminar or other event, complete a survey, or enter a contest on our site. You are not obliged to provide us with this information, but failure to do so may prevent you from completing certain operations.

What personal data is stored and why?


When you leave a comment on our website, the data entered in the comment form, your IP address, and browser user agent are collected to help us detect unwanted comments.

If you upload images to the website, we advise you to avoid uploading images containing EXIF GPS coordinate data. Visitors to this website can download and extract location data from these images.

Contact forms

We use a contact form extension, some personal information is recorded when the form is submitted, and its retention period varies according to the needs of the marketing purposes described below. This personal data is sent automatically to our databases in order to establish a profile of each user, and is used to send communications related to your account.

Your information can be deleted at any time upon request at: info@agencesolumed.com.


Some of our web pages use “cookies” so that we can better assist you with personalized information used when you return to the site. Cookies contain unique identifiers that websites store on your computer to help track your activity to enhance your website experience. For example, a cookie may record the fact that you have registered for a certain course. This will enable us to recognize you as a registered user the next time you visit. If you wish, you can configure your browser to notify you when you receive a cookie, so that you can decide whether or not to accept it.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. This is only to simplify your life so that you don’t have to enter this information if you leave another comment in the future. These cookies expire after one year. If you go to the login page, a temporary cookie will be created to determine if your browser accepts cookies. It does not contain any personal information, and will automaticallly be deleted when you close your browser.

When you connect, we will set a number of cookies to record your login details and screen preferences. The lifespan of a login cookie is two days, and that of a screen option cookie is for one year. If you check “ACCEPT”, your cookie will be stored for two weeks. If you log out of your account, the cookies will be deleted. By editing or publishing an item, an additional cookie will be stored in your browser. This cookie does not include any personal information. It simply indicates the identifier of the item you have just modified. It expires after one day.
See our Cookie Policy for more details

Embedded content from other websites

Articles on this website may include embedded content such as: videos, images, articles etc. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, install third-party tracking tools, or track your interactions with such embedded content if you have an account and are logged into their website.

How long will your information be stored?

If you leave a comment, the comment and its metadata are retained indefinitely. This allows for automatic recognition and approval of the following comments instead of leaving them in the moderation queue.

For users who register on our site, we also store the personal data indicated in their profile. All users can view, edit or delete their personal information at any time (except for their username).

Website managers can also view and edit this information.

What are your data protection rights?

If you have an account on this site, or have left comments, you can request to receive an exported file of all the personal data we have about you, including the data you have provided to us. You can also request for the deletion of your personal data.

This does not take into account data stored for administrative, legal or security purposes.

Transmission of your personal information

Visitor comments may be checked through an automated spam detection service.

Information collected through marketing activities

This website may contain links to other websites owned and operated by other companies. These sites may also collect personal information. In such cases, the collection is subject to the privacy policy of the relevant site and the collection company.

SOLUT.E.S. Agency implements many marketing activities in which your personal information may be collected. For example, we collect contact information at trade shows for advertising campaigns, we invite members of the public to consult certain informational materials on our website free of charge in exchange for their contact information. We organize events where participants are asked to provide some basic information upon registration, and we extract addresses from publications that target industries of potential clients.

SOLUT.E.S. Agency retains the personal data of its website visitors and clients for an unlimited period of time, and may manage and process this information directly or indirectly in one or more databases located in Canada. We may outsource services to third-party companies that may involve the storage and use of your personal information, such as sending out electronic newsletters or emails. These companies or third parties are required to maintain strict confidentiality of this information, and are not permitted to disclose it for any purpose other than those agreed upon.

If you provide personal information toSOLUT.E.S. Agency, you agree that this information may be stored and used in Canada, where SOLUT.E.S. Agency and its affiliates have offices, for various purposes, including those described above.

Agence SOLUT.E.S. may also disclose such personal information if it is required by law or if Agence SOLUT.E.S., believe in good faith that such disclosure is necessary in connection with legal action (such as a warrant, subpoena or other court order), or to protect the rights, property or personal safety of Agence SOLUT.E.S. its clients or the public.

Website analysis

SOLUT.E.S. Agnecy uses the services of a third-party provider to help measure the effectiveness of their web pages and the behavior of visitors to agenciesolumed.com, and its other related websites. For this purpose, we may use tags and cookies provided by the service provider.

The information we collect generally relates to page views and navigation patterns, and allows us to better understand site usage in order to determine what information is most relevant to our clients and visitors.

The information from our website is recorded by the supplier, SOLUT.E.S. Agency, who controls its use. If you do not want to help SOLUT.E.S. Agnecy improve their website, products, services, offers and marketing, you can deactivate your subscription by changing your communication preferences on the following page:http://tools.google.com/dlpage/gaoptout?hl=fr